Gaming at superjili is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take our responsibility to Filipino players seriously, and we've built real tools to help you stay in control.
Our Commitment
Responsible gaming is not just a checkbox for us — it's a core part of how superjili operates. We believe every Filipino player deserves a safe, fair, and enjoyable experience. That means giving you the tools, information, and support to make informed choices about how you play.
Gaming should always be entertainment. At superjili, we want you to enjoy slots, bingo, and casino games the same way you'd enjoy a night out in Makati or a weekend in Cebu — as a fun activity with a set budget, not as a financial strategy. If gaming stops being fun, it's time to take a break, and superjili's tools are here to help you do exactly that.
superjili strictly enforces the 21-year minimum age requirement for all players in the Philippines. Every new account goes through age verification during registration, and we reserve the right to request additional documentation at any time to confirm a player's age.
Set daily, weekly, or monthly deposit limits directly from your superjili account settings. You can also set loss limits to cap how much you're comfortable losing in a given period. Limits take effect immediately when you lower them, and increases require a cooling-off period.
It's easy to lose track of time when you're in the middle of a game. superjili lets you set session time limits so you get a reminder — or an automatic logout — when you've been playing for as long as you planned. A quick break can make all the difference.
If you feel you need a longer break from gaming, superjili's self-exclusion feature lets you temporarily or permanently close your account. You can choose a cooling-off period of 24 hours, 7 days, 30 days, 90 days, or a permanent self-exclusion. During this period, you will not be able to log in or receive promotional communications.
superjili's reality check feature sends you periodic on-screen notifications showing how long you've been playing and how much you've wagered in the current session. These gentle nudges help you stay aware of your gaming activity without interrupting the experience unnecessarily.
superjili's customer support team is trained to handle responsible gaming concerns with care and without judgment. Whether you're in Manila, Davao, Quezon City, or anywhere else in the Philippines, our team is available around the clock to assist you with any concern about your gaming habits.
Take a Break
Self-exclusion is one of the most powerful tools available to players who feel their gaming is getting out of hand. Here's exactly how it works on superjili and what to expect when you activate it.
Take a short break of 24 hours, 3 days, or 7 days. Your account is temporarily suspended and reactivates automatically when the period ends.
Exclude yourself for 30 or 90 days. During this time, you cannot log in, deposit, or receive any promotional messages from superjili.
Choose a 6-month or 12-month exclusion for a more extended break. Reinstatement requires a formal request and a mandatory review period.
If you decide you never want to play on superjili again, permanent self-exclusion closes your account indefinitely. This decision cannot be reversed.
Important: Once a self-exclusion is activated on superjili, it cannot be reversed before the chosen period ends. This is intentional — it ensures the tool is effective when you need it most. If you are in a cooling-off period and feel the urge to play, please reach out to our support team or contact a professional counselling service.
PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. superjili operates in alignment with PAGCOR's player protection framework. If you need additional support beyond what superjili offers, we encourage you to seek assistance from PAGCOR's responsible gaming programme or a qualified counselling professional in your area.
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. Recognising the early warning signs is the first step toward getting help. If any of the following sound familiar, it may be time to use superjili's responsible gaming tools or speak to a professional.
Self-Assessment
Honest self-reflection is a powerful tool. Take a moment to go through these questions. If you answer "yes" to two or more, we strongly encourage you to use superjili's self-exclusion or limit-setting tools, or to speak with a counsellor.
Answer honestly — this is just for you.
If you answered "yes" to two or more questions, please consider activating superjili's self-exclusion feature or reaching out to our support team. You are not alone, and help is available.
Our Promise
superjili is more than just a gaming platform — we are a community built on trust, fairness, and care for every player. We are committed to maintaining a gaming environment where Filipinos from Manila to Mindanao can enjoy themselves safely. That means continuously improving our responsible gaming tools, training our support team, and working within the framework set by Philippine gaming authorities to protect our players.
We will never market aggressively to players who have shown signs of problem gambling. We will never make it harder to set limits or self-exclude than it is to deposit. And we will always treat players who reach out about gambling concerns with respect, empathy, and urgency. That is the superjili promise.
Gaming is at its best when it's fun, controlled, and within your means. Sign in to your superjili account to set your limits, check your activity, or take a break whenever you need one.